FAQ
FAQ:
1.What is Ideaolo, and what do you offer?
Ideaolo is your go-to destination for unique products that combine creativity, quality, and style. We specialize in statement T-shirts, motivational notebooks, and quirky mugs that celebrate individuality, inspire creativity and exploration mood. Whether you want the perfect gift, something bold for yourself, or stylish everyday essentials, Ideaolo transforms ideas into products you’ll love.
2. How often do you add new designs to your collection?
We regularly update our catalog to bring you fresh designs inspired by seasonal themes, holidays, and everyday creativity. From travel vibes to inspirational quotes and fun graphics, there’s always something new to explore. Visit our site often, or subscribe to our newsletter to be the first to know about new arrivals and limited-edition drops.
3. How does the print-on-demand process work?
Print-on-demand means your product is custom-made just for you after you place an order. This reduces overproduction and ensures a personalized experience. Once you select a product and complete your purchase, our team prints your design onto the item and ships it directly to your doorstep.
4. How long does it take to receive my order from Ideaolo?
We work hard to deliver your order quickly! Typically, it takes 2-5 business days to process and print your order. Once shipped, delivery times depend on your location. For customers in the EU, shipping usually takes 3-7 business days, while international orders may take slightly longer. You’ll receive a tracking number as soon as your order is on its way, so you can stay updated.
5. Where does Ideaolo deliver, and how much does shipping cost?
We proudly ship worldwide, so no matter where you are, you can enjoy our designs. Shipping fees vary based on your location and the size of your order. During checkout, you’ll see the exact shipping fees and estimated delivery date. We also offer free shipping on orders over a certain value, depending on your location.
6. Can I track my order after it has been shipped?
Absolutely! Once your order is shipped, you’ll receive a confirmation email with a tracking link. This allows you to monitor your order’s progress from the moment it leaves our facility to its arrival at your doorstep. If you need help tracking your package, our friendly support team is always ready to assist.
7. What is Ideaolo’s return and refund policy?
We want you to love your Ideaolo products! If your order arrives damaged, defective, or not incorrect, we offer a hassle-free return process. You can request a return or replacement within 14 days of delivery. Just contact our support team with your order details and photos of the issue, and we’ll work quickly to resolve it. Please note that we cannot accept returns for buyer’s remorse or sizing errors, so be sure to check the size chart before placing your order.
8. Can I order Ideaolo products as gifts?
Absolutely! Ideaolo products are perfect for gifting. Whether it’s a birthday, holiday, special occasion or a simple “thank you,” you can send a thoughtful, stylish gift directly to your loved one. During checkout, you can add their shipping address and even include a custom gift message in some of the products to make it extra special.
9. Do you offer discounts or bulk pricing?
Yes! We offer regular seasonal discounts and exclusive promotions for our subscribers, so make sure to join our newsletter to stay updated. For bulk orders —like corporate gifts, events, or branded merchandise— we provide special pricing. Contact us at support@ideaolo.com for a custom quote.
10. What payment methods are available on Ideaolo?
We support a range of secure payment options to make checkout smooth and hassle-free. These include:
Major credit cards: Visa, Mastercard, and American Express
PayPal for fast and secure payments
All transactions are encrypted to protect your payment details.